FAQ

A. Bring running shoes and a water bottle and wear something that is comfortable for you to workout in.

A. All fitness levels welcome! Our classes are designed to challenge you, however first and foremost, we encourage you to listen to your body. We do not offer a beginner class because our method and how we cue the run is always scalable and individual to you and your ability!

A. Not. At. All. You do not have to consider yourself a runner or a ‘good’ runner at that!! The beauty about the treadmill is that you can run or walk at your own speed — participant at your own level and no one gets left behind!

A. Our instructors will lead you through various intervals with recovery time mixed in. During those recovery periods, you will take down your speed and you are also welcome to walk! Recovery time is key!! You will be encouraged to take those recovery periods seriously — they are a part of the workout just as much as the interval itself! And more generally, you can walk at ANYTIME :)

A. IF YOU ARE BRAND NEW: Please be there about 15 minutes early so can show you the treadmills and explain how we cue the run segments prior to class.
A. IF YOU HAVE BEEN BEFORE: Please be there about 5 minutes before class — Note that if you are not there by the time class starts, we may give your spot away, if the class is waitlisted and the waitlisted person is there.

A. It depends… If you are late (and the class is not waitlisted) and someone is at the front desk — no problem!! Come right in and head into the workout room when you are ready :) If the instructor happens to also be working the front desk… they will be locking the doors at class time and unfortunately will not be at the front to let you in. ***This is most likely to occur during our 12pm classes as the instructor often works the check in and teaches class.

A. You will be able to sign up for classes 7 days prior. You can book here on our website, through the Mindbody app, or by calling the studio.

A. You have an 8-hour window to cancel a class you had signed up for. If you cancel with less than 8 hours or no show the class, unlimited pass holders (2-Week Unlimited or Monthly Unlimited) will be charged $15.00. If you have a Single, Five, Ten, or Twenty Class Pass you will lose a class from you account.

A. If the class is full, you will be added to the waitlist. In order to join the waitlist, you will need to purchase a pass if you do not have one on your account. If you do not make it in from the waitlist, the class pass will return to your account to be used at a different time. If you are added to the class you will be notified via email or text (make sure you have opted into this notification alert on your account). It is your responsibility to check your see if you have been added to the class. Please remove yourself from the waitlist if you are no longer able to make the class.